I was a little hesitant to order my glasses online but the whole process was super simple. Also I accidentally put the wrongs frame in my cart for checkout, I didn't realize this till after I purchased the glasses and liingoeyewear took care of it in no time! Once I got them in the mail (which was packed with much care) I just went to a vision center near me to get them tightened and that was it! VERY pleased. I've had a lot of compliments on them too!