Is this for real?
Yes. We realize that, typically, if it seems too good to be true, it probably is. This is the exception to the rule. We aren’t going to transfer a diamond mine into your name and we aren’t going to make you sit through a 90 minute timeshare presentation. We just really think you’ll like our glasses, so we’re putting our money where our mouth is.
When does the clock start on my 10 days?
We’ll start the clock when your shiny new glasses are delivered to your door.
Will the glasses include your really amazing, super awesome lenses?
Thanks for asking. Why, yes. Prescription lenses are included.
How do I return the glasses that don’t work?
You’ll just go into your account, select that you’d like to return an item, and we’ll email you a prepaid return label. (You can always just email or chat with us also.)
I have a sweet discount code. How will that work with the In Home Try On?
It’s easy – add your discount code to your In Home Try On order, as you would a regular order. We’ll apply that discount to the payment that you make in 10 days (assuming you keep your glasses). So, for example, if you have a $50 discount code (lucky!) and your In Home Try On order is for $102, we’ll charge you $52 in 10 days.
What if I scratch or damage the lenses and glasses during my In Home Try On?
Are you going to be a jerk about it?
Eihei Dogan, an Eleventh Century Buddhist Monk had many wise words of wisdom he shared, including “Don’t be a jerk.” We adhere to that. While we hope you treat our glasses with the respect they deserve, these 10 days are basically a free pass for you. Regardless of the condition, if you return glasses within the 10 days, you won’t be billed for them. Period. Even better, you have our 60 Day Delight Guarantee, so you’ll still have 50 more days AFTER your In Home Try On to return them for any reason. Pretty cool, right?
Hold up – if In Home Try On is free, why do you need my credit card?
Rest assured that our In Home Try On is completely free! We ask for your credit card number, mainly, to stop the Glasses Bandits, a very well-organized, secret gang with a glasses fetish. We’re fully on board with the glasses fetish – just not the stealing part.
What if I just can’t decide between a couple pair of my In Home Try On glasses? Can you help?
We thought you’d never ask. There is nothing we love more than giving opinions on how people look in glasses. Chat with us, email us, tag us in social media @liingoeyewear and we’ll be happy to share our glasses wisdom with you.