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Your In-Home Try-On Order

COVID 19 update

The Liingo Eyewear response to COVID-19.

Our store remains open. We are taking orders, making glasses, and ensuring you can still get the eyewear you need to see clearly.

Get your prescription details at home.

Lots of people have realized they need their prescription details to get new glasses — but aren’t able to visit the eye doctor right now due to office closures. We may be able to help. If you have a pair of glasses with your current prescription, download the free Liingo Rx Reader app. It scans your glasses and tells you what the prescription details are, so you can skip the optical shop and order new glasses and tells you what the prescription details are, so you can skip the optical shop and order new glasses from home.

We have glasses and lens materials in stock.

Lenses: The majority of our orders are manufactured in our state-of-the-art lab, based here in the U.S., by top-notch lab technicians. We have experienced some delays from our outsource lab partner, and some of our lens partners have reduced their shipping days. However, we are building up our stock to avoid any issues. Currently, your order will spend just 5 days in our lab, as long as we have your complete glasses prescription.

Frames: Most of our frames are available to purchase today! But if we are out of your favorite style, sign up for our “Back in Stock” emails to be notified when it’s available again. We’ve got replenishments and new styles on the way!

Our In-Home Try-On is still available.

Cleaning all frames: We’ve always employed rigorous sanitation practices when sending out and receiving back frames as part of our In-Home Try-On program. These days, we’re taking extra steps and time to ensure that all frames are thoroughly cleaned when they return to us.

Try frames virtually: Not all frames are always available for in-home try-ons, and our most popular styles are often out with customers. If you can’t find the one you want, give our Virtual Try-On a go. It’s easy!

We’re keeping our teams safe.

We love our team. Especially these days, we’re focusing on keeping our teams healthy. We’ve staggered work schedules in our facilities to allow for deep cleaning and sanitization between shifts and ensure that all our team members have the cleaning materials and protective equipment they need to feel secure and protected at work.

We’ve also sent our marketing, business, and product teams to work from home until it’s safe to return to our beloved office.

We’re here to help.

If you have any questions or there’s anything we can do to help, please let us know. Due to increased volume, our current email response time is 48 hours. Thank you for being part of the Liingo family, and for your continued support.

Keep your glasses clean.

Glasses can protect your eyes from germs and dust. But only if you keep them clean!

Clear smudges and dust off your lenses.

Use a microfiber cloth — other materials can scratch your lens coatings off! If you don’t have microfiber, use soft tissue instead.

Run your frames under warm water daily.

No need for cleaners or soaps. Running your frames under warm water will wash away dust and germs. For a deeper clean, use a dot of mild hand soap on the frame.

Wash your lens cloth regularly.

Every few days, hand wash your lens cloth with warm water, and a dot of hand soap. Air dry thoroughly before using again.

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